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    Home»Ethereum»Ether Purchase Troubleshooting | Ethereum Foundation Blog
    Ethereum

    Ether Purchase Troubleshooting | Ethereum Foundation Blog

    Finance Insider TodayBy Finance Insider TodayAugust 25, 2025No Comments3 Mins Read
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    Though we hope that the ether buying expertise goes easily for everybody, we acknowledge that there’ll at all times be conditions the place issues don’t fairly go as deliberate. Maybe your web connection dies in the course of your buy. Maybe you by chance click on a again button or some hyperlink or just hit refresh whereas the acquisition is in progress. Maybe you forgot to obtain your pockets. Maybe you suppose you’ll have forgotten your password, and also you need to be sure to have it down accurately. For all of those conditions, the person expertise is sadly going to be a bit extra difficult than merely downloading an internet app; a little bit of command line motion with a Python script can be required.

    To start with, let’s go over downloading the Python script. To get the script put in, obtain the zip archive from right here, and unpack it. Then, navigate to the listing, and it’s best to see various information, together with pyethsaletool.py. At this level, open up a command line on this listing. Run python pyethsaletool.py, and it’s best to see a listing of assist directions.

    Now, let’s go over the most typical potential points one after the other.

    1) I forgot to obtain my pockets earlier than closing the browser tab.

    It’s best to obtain a backup of your pockets in your e mail. For those who entered a pretend e mail handle, and on the similar time forgot to obtain your pockets, then sadly you don’t have any recourse.

    2) I need to make it possible for my ether was truly bought.

    Run python pyethsaletool.py listing -w /path/to/your/pockets.json, substituting the trail with the trail the place you downloaded your pockets to. It’s best to see a report of your buy. If not, then run python pyethsaletool.py getbtcaddress -w /path/to/your/pockets.json and lookup the handle on blockchain.info. If there’s a nonzero stability, you might be in state of affairs #4.

    3) I need to make it possible for I keep in mind my password.

    Run python pyethsaletool.py getbtcprivkey -w /path/to/your/pockets.json, substituting the trail. When it prompts you for the password enter it, and see whether or not you get an error. For those who get an error to do with PKCS7 padding, you entered the improper password; for those who get a BTC personal key out (ie. a sequence of 51 characters beginning with a 5), then you definately’re superb.

    4) I despatched my BTC into the intermediate handle, however it by no means made it to the exodus.

    Run python pyethsaletool.py getbtcprivkey -w /path/to/your/pockets.json, substituting the trail appropriately. Then, import this personal key into the blockchain.info wallet or Kryptokit. Alternatively, you may additionally run python pyethsaletool.py finalize -w /path/to/your/pockets.json to complete the buying course of via Python.

    5) I need to be sure that I will entry my ether later.

    Run python pyethsaletool.py getethprivkey -w /path/to/your/pockets.json, substituting the trail. Then, obtain pyethereum, set up it, and use pyethtool privtoaddr c85ef7d79691fe79573b1a7064c19c1a9819ebdbd1faaab1a8ec92344438aaf4, substituting within the Ethereum privkey that you simply acquired from step one. If the handle that you simply get matches the handle that you simply noticed while you had been buying ether, then you realize that you’ve your Ethereum personal key.

    6) I despatched extra BTC into the intermediate handle after the online app finalized.

    This example is an identical to #4. You may recuperate the BTC or finalize it at your leisure.

    When you’ve got some other points, please ask them within the feedback and they are going to be added to this text.



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